School of Business Administration

Managing for Organizational Effectiveness

Autumn Quarter 2001

Instructor: Jinjisoshiki

Email: jinjisoshiki@geocities.co.jp

Classroom: BBB 309

Time of Class: T & Th 10:30-12:20

Course URL: http://www.geocities.co.jp/WallStreet/4716

Course Description:

The purpose of this course is to introduce you to the theory and practice of organizational behavior (OB for short) and human resource management (HRM for short). The course will cover broad topics that span the individual, group and organization: individual characteristics, motivation, learning, communication, leadership, decision making, group dynamics, organizational structure, organizational culture, human resource practices, and so on. Various concepts from these topics will show how employees and managers can improve organizational effectiveness by attending to the human side of the enterprise. There will also be an international flavor, comparing and contrasting customs, business styles and cultures.

At some point--as a manager or as an employee--you will be responsible for helping your organizations improve. Helping organizations become more healthy and effective, however, requires more than technical expertise. It requires excellent interpersonal and social skills. It requires an understanding of the complexities of human behavior. Interestingly, these are the skills that often determine promotions. This first calls for an individual focus; we need to become adequately self-aware and learn how and what to do to improve ourselves before we can effectively manage others. Therefore, a substantial amount of effort in this course will be devoted to self-analysis and personal skill development, as well as obtaining basic knowledge and analytical skills.

Course Objectives:

Upon completion of this course, you should be able to:

  1. Understand a broad range of concepts and theories that help explain behavior in organizations;
  2. Develop a better understanding of one's self, as an individual, organizational member, and manager;
  3. Apply behavioral theory to organizational settings; and
  4. Diagnose human resource issues in organizations through observation, interpretation, and analysis;

Course Materials:

Robbins, S. P. (2000). Organizational Behavior, 9th ed. Upper Saddle River, NJ: Prentice-Hall, Inc.

Robbins, S. P.(1999). Self-Assessment Library CD-ROM (bundled to the textbook)

Additional material will be made available during the quarter, either as class handouts or posted on my web page.


Mid-term Exam

50 Points 16 %
Final Exam 50 Points 16 %
Self-Assessment Papers @25 Points each 50 Points 16 %
Group Project Paper 50 Points 16 %
Group Project Presentation 50 Points 16 %
Attendance & Participation 50 Points 16 %
Total Possible Points 300 Points 100 %

In compliance with the Management and Organization Department's recommendations, the class will be graded on a curve with the mean set at approximately 3.1. However, if the class as a whole demonstrates exemplary performance, the mean will be adjusted higher. Conversely, I also reserve the right to adjust the mean below 3.1 if the class, as a whole, falls significantly short of my expectations.

Make-up allowances are allowed only on extremely rare occasions, such as unexpected hospitalization. Should you unable to attend class or to complete an assignment by the time it is due, please contact me so that we can discuss the matter.

Classroom Procedure

The classroom procedure will be a combination of lectures, class discussions, experimental exercises, case analyses, and role-plays. Students are urged to ask questions. Class participation is an essential part of the learning experience in this course. The student is expected to read the assigned chapter or case prior to class discussion.

I will frequently introduce you various examples and stories that are not covered in the textbook, which are mainly from my own management consulting experience and cutting-edge research topics. I believe these additional topics are really important for your future success. I will also ask you to provide your own experience, your thoughts and feelings, and so forth. The interaction between the instructor and students, or among students, is critical for knowledge creation and learning in our class, which will determine the overall quality of this course.


There will be 2 exams (mid-term exam and final exam) throughout the quarter. The exams will consist of multiple choice questions and short answers. The materials covered in the exams will be drawn from readings and in-class activities (lectures, exercises, discussions and so forth). The final exam will not be cumulative, meaning that it will NOT contain questions regarding materials covered in the mid-term exam.

(Hint for success: Understand everything in the textbook!)

Self-Assessment Papers

Self-assessment paper is a substantial individual assignment that will achieve the following learning objectives:

  • Develop self-awareness in areas relevant to the workplace;
  • Foster understanding of personality and values, and how they effect attitudes and behavior;
  • Stimulate reflective thinking regarding your life goals; and
  • Begin creating path for your future self-improvement.

The CD-ROM contains a number of self-assessment inventories, and I will ask you to complete several inventories that are relevant to our class discussion according to class schedule. In addition to completing self-assessment inventories for self-awareness and class discussion, you are required to write a total of 4 assessments throughout the quarter. Choose two assessments from "What about me" and tow assessments from "Working with others" among assigned inventories in class. Each self-assessment paper is worth 10 point. In each of the self-assessment paper, you are required to report the followings:

  1. The title of the inventory;
  2. The reason for choosing the specific inventory;
  3. Your score/results and their meanings;
  4. What you will try to change about yourself to be a better manager of others; and
  5. What implications for managing others you can glean from your results.

(Hint for success: Enjoy the assessment and think your future career strategically!)

Group Case

In groups of 4 or 5 people, you will be required to conduct a case study of a real organization. This comprehensive case will require you to integrate material from several of the topic areas that we cover. Groups will be chosen on Thursday, October 4. Roles and responsibilities within your group may be assigned in any way the group deems appropriate. Your first task will be chose an appropriate organization. Ideally, this would be an organization where one of the group members is currently employed or one that group members have access to.

During the quarter, your group will turn in to me two memos giving me an update of your progress on the case. A 10-12 page group paper will be due at the time of group presentation to the class.

After the presentation I will give each of you a 1 page peer evaluation form to fill out, which will help me to determine the grades you and your team members will receive. This form also lets me know what you learned through your participation and observations of your group’s dynamics and processes.

(Hint for success: Enjoy working as a consultant and actively participating in your group!)


Participation is evaluated based on a combination of class attendance, preparation, willingness to share your perspective and ideas, asking questions, and working well with others. The more you participate in class the more you get out of the experience.

(Hint for success: Be prepared to make a comment or ask a question at any given moment!)


Course Outline -- Autumn 2001


  Date Topic Assignment Note
Week1 T


Course Overview & Introduction to HRMOB    


Foundations of Individual Behavior Chap. 1, 2 Group Formation
Week2 T


Values, Attitudes, and Job Satisfaction Chap. 3  


Personality and Emotions Chap. 4  
Week3 T


Perception and Individual Decision Making Chap. 5 Group Project Memo #1 Due


Motivation (1) Chap. 6  
Week4 T


Motivation (2) Chap. 7  


Group Chap. 8  
Week5 T


Group & Communication Chap. 9, 10 Self-Assessment Paper#1 Due


Week6 T


Leadership & Trust (1) Chap. 11  


Leadership & Trust (2) Chap. 11  
Week7 T


Power and Politics Chap. 12 Group Project Memo #2 Due


Conflict and Negotiation Chap. 13  
Week8 T


Organizational Structure and Work Design Chap. 14, 15  


no class (Thanksgiving day)    
Week9 T


HR Practices (1) Chap. 16  


HR Practices (2) Chap. 16 Self-Assessment Paper#2 Due
Week10 T


Organizational Culture and Change Chap. 17, 18  


Group Project Presentation (1)    
Week11 T


Group Project Presentation (2)    
Final F


FINAL EXAM 10:30-12:20 p.m. Friday, Dec. 14, 2001  

Instructor reserves the right to modify this course schedule if needed; we need to somehow flexible in our scheduling, as chapters will often take a little longer or shorter than expected. Also, we may have some guest speakers, current topic discussions, or special activities along the way that we need to accommodate. We will try to anticipate these as we go.